
Happiness is a state of mind that reflects the present moment. However, the Western world has been conditioned to believe that humans cannot achieve calm or bliss on their own without external intervention.
Our connection with the planet continues to erode, and our focus on immediate relief often leaves many feeling disenchanted, exhausted, or in chronic pain. Messages from the healthcare industry emphasize reactivity, which allows the concept of success to be defined by the storytellers. According to Gallup's "World Happiness Report," the United States ranks 24th overall, prompting many to question what they should believe. Are we, in fact, happy, or do we need a different and more sustained approach to self-care?
When I first met Dia Schwarz, founder of the emerging supplement company NØØT, I was immediately struck by her unconventional perspective on an industry that has remained largely unchallenged for decades.
The American supplement landscape presents a fascinating paradox: Despite 75% of Americans regularly consuming dietary supplements, there are some bad actors that produce poor-quality products and make misleading health claims. This disconnect between consumer trust and industry practices has created what Schwarz refers to as "a perfect storm of misplaced faith—paired with deeply concerning physical and mental side effects."
“By alleviating the pressure of shareholder expectations, we cultivate an environment conducive to genuine innovation," Schwarz explained as we toured the production facility in Florida. “Our independence allows us to make decisions that might seem counterintuitive from a conventional business perspective but align with our mission of creating truly effective supplements and embodying the change we wish to see.”;
This leadership philosophy extends to NØØT's formulation approach. While most supplement companies rely on proprietary blends and white labeling that obscure the exact ingredient amounts, NØØT offers comprehensive information about sourcing, potency, and scientific rationale. This transparency is not merely ethical; it strategically differentiates NØØT in an industry where consumer trust has been systematically eroded
“The average consumer has been conditioned to believe that if something is on a store shelf, it must be safe and effective,” explains Dr. Gunther Karlbauer, a health expert and board member who collaborates with NØØT on educational initiatives and plant-based alternatives to psychopharmaceuticals, painkillers, and ADHD medications.
“Shifting that perception involves more than just improved products; it necessitates a foundational change in consumer understanding of supplements.”
This emphasis on education as a competitive strategy has shown success in various industries I have researched, especially those where information asymmetry has historically favored producers over consumers. By equipping customers with knowledge, NØØT is not just selling supplements; they are helping individuals understand what they’re taking, why it works, and how it aligns with their biology.
“What we’re witnessing is the beginning of a major shift in consumer expectations,” observes Verena Demetz, NØØT’s Chief Growth Officer and certified ICF Performance Coach wellness industry analyst.
“People are tired of swallowing endless pills without understanding what’s inside them—or how they work. As consumers grow more educated and experience what’s being called ‘pill fatigue,’ brands will face a clear choice: evolve toward transparency, bio-intelligent formats, and intentional design—or lose relevance in a smarter, more conscious market.”
*This content is paid for and sponsored by NØØT.
Dr. Rod Berger travels the world in search of entrepreneurial stories. He has written for Forbes, Entrepreneur Magazine, and Los Angeles Magazine. Berger’s first book, The Narrative Edge - Authentic Storytelling That Meets The Moment, by Wiley, comes out in the fall of 2025. Berger guest-lectured at Vanderbilt’s business school for almost two decades on storytelling in business.
NOTE: WholeFoods Magazine is a business-to-business publication. Information on this site should not be considered medical advice or a way to diagnose or treat any disease or illness. Always seek the advice of a medical professional before making lifestyle changes, including taking a dietary supplement. The opinions expressed by contributors and experts quoted in articles are not necessarily those of the publisher or editors of WholeFoods.