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AI and the Customer Experience

Get highlights from GOED's 2024 event, including a look at AI and the omega-3 sector.

January 30, 2024

At the biennial GOED Exchange conference, members of the global omega-3 industry came together to discuss industry trends and concerns, network with peers, and hear from key thought leaders.

!?! Staffing. You’re not alone.

October 20, 2022

Jay Jacobowitz, President & Founder, Retail Insights

A late September survey of independent natural products retailers across the country about their workforces reveals common problems, continuing pressures, and some silver linings. Midwest Retailer: “Staffing keeps us up at night.” “Staffing is the number one thing that keeps us up at night. In the old days, you could...

Let's Get Physical

May 21, 2018

Jay Jacobowitz, President & Founder, Retail Insights

“Dr. Drew” Pinsky, the board-certified internist and celebrity doc, has a new app called “Heal.” You can use it on your computer, tablet or phone to book an appointment with a medical doctor from an independent local practice to come to your home or office within a two-hour window of...

Did She Really Just Say That?

May 18, 2017

Jay Jacobowitz, President & Founder, Retail Insights

Imagine you are in your store and the phone rings. The voice on the other end of the line says, “Hello, I’m standing in the store at the probiotics cooler and I don’t know which one to buy.” Of course, you accept without much surprise the fact that people are...

Natur-Tyme Helps a Customer

May 11, 2017

WholeFoods Magazine Staff

Check out this hilarious video from Natur-Tyme. Natural products retailers really know what they're talking about and customers know it! [vc_row][vc_column][vc_video link="https://youtu.be/38FHTZkF6jU"][/vc_column][/vc_row]...