What are QR Codes? If you’ve seen these little boxes with dots inside of them that look like a barcode dropped acid and thought, ‘What is that for?!’...you’re not alone! Those aren’t new-age design elements, they are QR codes. For simplicity’s sake, QR stands for Quick Response and you point...
My friend Parker recently told me about an experience that highlights a critical fact: Customer experience—online or offline—is critical to your business. It was Cinco de Mayo, and Parker’s family celebrates it hard. He was in charge of the enchiladas and the homemade salsa this year. He makes a mean...
