No one likes to be kept waiting, especially a customer. Checking-out is an experience just as important as a customer entering your store; you want to make great first and last impressions so your customers keep coming back.

Rapid City, SD—A new study indicates that water that has been altered with the addition of a patented micelle catalyst (Willard Water, manufactured by CAW Industries) may enhance nutrient assimilation.

garlic

Mission Viejo, CA—Aged garlic is well-known as a heart health aid; but now, a group of researchers from the University of California, Los Angeles, has found that aged garlic and other ingredients benefit bone health, too.

News and notes from industry suppliers.

Durban, South Africa—The year in environmental news has involved numerous high-profile natural disasters, the politicization of climate change in the United States and a focus on investing in green energy and sustainability within many domestic economies.

Bioscience company Chr. Hansen completed new research on a branded probiotic strain (L. casei 431, Lactobacillus paracase) and whether it benefits immunity against influenza following vaccination.

New York, NY—A bioavailable form of vitamin B5 (Pantesin, a form of pantethine, developed by Kyowa Hakko USA) may help reduce cholesterol levels within the body and help prevent cardiovascular diseases according to research. Published in Nutrition Research Journal, the experiment yielded positive results for those who included pantethine in their diets.

Las Vegas, NV—Three raw materials suppliers were named the winners of the SupplySide West 2011 Scientific Excellence Awards. The tradeshow was held October 10–14, here. The recipients were selected based on their ingredients’ “science/research methods, scientific breakthrough, innovation and appeal for the manufacturing community.”

Elmwood Park, NJ—After an investigation that began in 2009, the Federal Trade Commission (FTC) has come down hard on some defendants that made weight-loss claims for the herb, hoodia. FTC claims the group claimed its ingredient could treat obesity (an unsubstantiated health claim), suppress appetite, reduce caloric intake and more; the ingredient didn’t always contain authentic Hoodia gordonii.